Prepare Rabona Payment Proof Before a Bonus Cashout

Map each request to one purpose

List the operator's requested document, the account field it verifies and the secure upload route. Government ID should match the registered name and date of birth; address evidence should show the same current address; payment proof should connect the owner to the deposit method.

Do not send a document simply because it is available. Ask support what fields may be masked and which date range is required, then retain that instruction with the submission.

• Identity match
• Current address match
• Payment-method ownership
• Approved masking rules

Create readable, minimal files

Use complete colour images with all four edges visible, legible issue dates and no editing except masking explicitly permitted by the operator. Name files by purpose rather than including full account numbers in filenames.

For a bank or wallet record, include the holder name, relevant transaction and permitted account suffix. Hide unrelated transactions and security credentials only where the operator confirms masking is accepted.

Close verification before changing account data

Record upload time, file name, case ID and status for every item. If rejected, ask for the exact failed field and replace only that document rather than sending multiple versions through chat and email.

Avoid changing the profile name, address, phone or payment route while review is open unless support directs it. A new mismatch can restart the ownership check and separate the withdrawal from its original deposit trail.

Questions players ask